Saint Basil Home Renovation & Repair ("Company," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit saintbasilhomes.com, request a quote, or otherwise interact with us; how we use and share that information; and the choices you have.
1. Information We Collect
Information you provide. Name, email, phone, service address, project details, preferred timing, budget, and any photos/images or files you upload with your quote request or send by email/text.
Automatic data. IP address, device/browser info, pages viewed, and interactions collected via our hosting platform and essential cookies. If we add analytics or reCAPTCHA in the future, we will update this notice.
From service providers. We may receive contact or scheduling context from tools we use to operate the site (e.g., email, file storage, calendar).
Children. Our services are not directed to children under 13, and we do not knowingly collect personal information from them.
2. How We Use Information
- Prepare and deliver estimates/quotes, schedule site visits, and perform services.
- Communicate with you (including email, phone, or SMS if you provide a number).
- Operate, secure, and improve our website and business operations.
- Comply with legal obligations and enforce our agreements.
3. Sharing of Information
We do not sell personal information. We share information only with:
- Service providers/contractors who help us run the website and business (e.g., web host, email delivery, file storage, scheduling). They may access information only to perform services for us and must protect it.
- Legal/safety reasons, such as to comply with law, respond to lawful requests, or protect rights, safety, and property.
4. Data Retention
We keep quote requests and related files for 36 months (or as required by law or contracts) and then delete or anonymize them. Invoices and financial records may be kept longer to meet legal/tax requirements.
5. Your Choices
- Access, update, or delete. Email us at [email protected] to request a copy or deletion of your personal information, subject to legal exceptions.
- Cookies. You can control cookies through your browser settings. If we add analytics/ads cookies, we will update this Policy and (where required) request consent.
6. Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. No system is 100% secure, and we cannot guarantee absolute security.
7. Regional Notices
United States (state privacy laws). If a state privacy law grants you rights (e.g., access, deletion), you may exercise them using the contact above. We are a small business and currently do not meet thresholds that apply to certain state privacy laws; if that changes, we will update this Policy.
EEA/UK visitors. If you are in the EEA/UK, our legal bases for processing may include performance of a contract (quotes/services), legitimate interests (site operation and security), consent (marketing), and legal obligations. We transfer data to the United States and use suitable safeguards.
8. Photos & Project Showcases
We will not publish photos you send with a quote request without your written permission. If you sign a separate media release, we may use before/after photos for our portfolio, website, or social media.
9. Changes to This Policy
We may update this Policy from time to time. The “Effective date” above reflects the latest version.
10. Contact
Questions or requests: [email protected]